MacOS 10.15 Catalina update
The latest update from Apple, macOS 10.15 Catalina, disables functionality for 32-bit applications, for example, the Adobe CS6 Suite offered by Â鶹´«Ã½ OIT.
You have two options for macOS updates:
- Option 1: Delay updating to macOS 10.15 Catalina and continue to use 32-bit applications. It is recommended that automatic updates be disabled. To disable automatic updates, please take the following steps:
- Click the Apple logo on the top left and open System Preferences.
- Click on App Store. Now you’ll see a bunch of options dealing with automatic updates on macOS.
- To disable automatic updates, uncheck the options Install app updates and Install macOS updates.
- Option 2: Upgrade to macOS 10.15 Catalina and update or purchase newer 64-bit versions of any applications incompatible with macOS 10.15 Catalina.
The following software, supported by IT Services, has known issues with macOS 10.15 Catalina:
- Adobe CS6 – The Â鶹´«Ã½ OIT managed licenses of Adobe products like Acrobat Pro, Photoshop,
Indesign, Dreamweaver, Fireworks, Flash, Illustrator, and Premiere.
- Presently there is no known planned license upgrade by Â鶹´«Ã½ OIT. If you need an updated
version .
- Presently there is no known planned license upgrade by Â鶹´«Ã½ OIT. If you need an updated
version .
- Symantec Endpoint Protection – Virus and Malware Protection
- Â鶹´«Ã½ OIT and Â鶹´«Ã½A’s remote support tools will not work on a Mac running macOS 10.15 Catalina.
- Endnote – Â鶹´«Ã½F licensed
If you have any questions or concerns, please contact your local campus help desk:
- Â鶹´«Ã½F and Statewide: Â鶹´«Ã½ Office of Information Technology Service Desk
helpdesk@alaska.edu
907-450-8300 or 800-478-8226 - Â鶹´«Ã½A IT Services Technical Support Center
uaa.techsupport@alaska.edu
907-786-4646 or 877-633-3888 - Â鶹´«Ã½S IT Helpdesk
uas.helpdesk@alaska.edu
907-796-6400 or 877-465-6400