IT Announcements

Legacy video conferencing platforms will be retired in January

This spring semester all video conferencing courses and administrative meetings will need to be conducted over Zoom. The Video Conferencing Services legacy infrastructure will be retired by Friday, Jan. 31, 2020.

While the majority of courses and meetings were conducted over Zoom during the fall semester, some Â鶹´«Ã½ faculty and staff continued to use the legacy video conferencing system. That option will no longer be available.

If you have not already done so, please claim your Zoom account by logging in at , and then follow these instructions:

  1. Select “Sign in - Configure your accountâ€
  2. Using your Â鶹´«Ã½ credentials, sign into Â鶹´«Ã½ SSO

If you do not currently have a Zoom account, this action will create one for you.  If you already have a Zoom account separate from the Â鶹´«Ã½ instance, this will prompt you to merge your account into the Â鶹´«Ã½ instance.  

For assistance or questions, please reach out to the help desk serving your location:

For SW/Â鶹´«Ã½F:
Video Conferencing Services 907-450-8300, Option 1
/oit/servicecatalog/#id=145

For Â鶹´«Ã½A:
Â鶹´«Ã½A Help Desk 907-786-4646

For Â鶹´«Ã½S:
Â鶹´«Ã½S Help Desk 907-796-6400

All users are welcome to reach out to Zoom’s support team, as their assistance is covered in the Â鶹´«Ã½ contract. Contact information and training materials for Zoom can be found on the Zoom support site.

For more information about  Â鶹´«Ã½â€™s instance of Zoom please visit the OIT service catalog. /oit/servicecatalog/#id=145.